Some services are down due to an AWS outage, but don’t worry, you can still apply, and we’ll process everything as soon as we’re back online. During this time, we may be unable to send or receive messages.
Your loan reference will be on any email, letter or statement we have sent to you.
It is the borrowers date of birth, followed by a four letter word, e.g 013177VOTE. Don't guess as you could be paying off someone else's loan!