Before we pay out any loans, we run a number of checks on you and your cosigner. We do this to make sure both of you can comfortably afford to repay the loan. We also ask you both to confirm to us that this is the case.
However, sometimes things happen - and we understand that.
If neither of you can keep your promise and make the repayments, then you need to contact us immediately.
We'll need to understand why you're unable to pay and we‘ll then try to find a solution together.
If, however, you're still unable to bring the account up to date, then further action will be taken.